Privacy Policy

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Updated 17th Sept. 2021

Welcome to Soul Petrol!
At Soul Petrol, accessible from Soulpetrol.in, one of our main priorities is the privacy of our visitors.
This Privacy Policy explains how Soul Petrol (referred as “SoulPetrol,” “we,” or “us”) collects, uses, and discloses information about you.

This Privacy Policy set forth applies to you when you use our websites, mobile applications, and other online products and services that link to this Privacy Policy (collectively, our “Services”), contact our customer service team, engage with us on social media, or otherwise interact with us.

We may revise and update our Privacy Policy in our sole discretion, without your approval. All changes are effective immediately when we post them, and apply to all access to and use of the Website thereafter. Your continued use of the Website following the posting of revised Privacy Policy means that you accept and agree to the changes. encourage you to review this Privacy Policy regularly to stay informed about our information practices and the choices available to you. This Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collected via Soulpetrol.in; and is not applicable to any information collected offline or via channels other than this website.

By using or transaction on this website Soulpetrol.in, you acknowledge, accept and agree with all provisions set forth in this Privacy Policy, including, without limitation, the use and treatment of the text, images, and other data you choose to input, upload, or store in Soul Petrol (collectively, “Content”) and your personal information in accordance with such Privacy Policy.

Who we are

Soul Petrol is an e-commerce cum shopping portal. It is a brand of Tall Star Private Limited, an Indian based firm : www.tallstar.in.

How we use your information

We use the information we collect in various ways, including to:

Provide, operate, and maintain our website for proper functionality
Improve, personalize, and expand our website. Monitor and analyze trends, usage, and activities in connection with our Services;
Understand and analyze how you use our website. Respond to your comments and questions and provide customer service;
Develop new products, services, features, and functionality
Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
Send you emails, Communicate with you about new content, products, services, and features offered by Soul Petrol and provide other news and information we think will interest you
Find and prevent fraud, Detect, investigate, and prevent security incidents and other malicious, deceptive, fraudulent, or illegal activity and protect the rights and property of Soul Petrol and others. Debug to identify and repair errors in our Services
Carry out any other purpose described to you at the time the information was collected.

Collection of Information

We only collect information about you if we have a reason to do so — for example, to provide our Services, to communicate with you, or to make our Services better. The types of personal information we collect when you contact us, apply for a job, fill out forms, subscribe, purchase a service, communicate with us via third-party platforms, request customer support, or otherwise can include your name, display name, username, email address, business information, your content, phone numbers including your avatar image, photos, posts, responses, and series published by you, messages/or attachments you may send us, and any other information you may choose to provide.

In some cases, we may also collect information you provide about others, such as when you refer someone to us for our services or products. We will use this information to fulfill your request and will not send communications to your contacts unrelated to your request, unless they separately consent to receive communications from us or otherwise engage with us.

We do not collect payment information through our Services. We rely on third parties to process payments in connection with our Services. Any information you provide to facilitate such a payment is subject to the third-party payment processor’s privacy policy, and we encourage you to review this policy before you provide any information to the payment processor.

Automatically Collect Information When You Interact with Us

We collect information about your activity on our Services, such as your reading history and when you share links, leave comments, highlight posts, and share a posts.

We collect information about how you access our Services, including data about the device and network you use, such as your hardware model, operating system version, mobile network, IP address, unique device identifiers, browser type, and app version. We also collect information about your activity on our Services, such as access times, pages viewed, links clicked, and the page you visited before navigating to our Services.
We may derive information or draw inferences about you based on your IP address or infer reading preferences based on your reading history.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection. Visitor comments may be checked through an automated spam detection service. Comments on posts and articles can be read by other visitors of the website.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload or share images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Most web browsers are set to accept cookies by default. If you prefer, you can usually adjust your browser settings to remove or reject browser cookies. Some cookies are necessary for technical reasons; some enable a personalized experience for both visitors and registered users; and some allow the display of advertising from selected third party networks.

Like any other website or e-commerce portals, Soul Petrol uses tracking technologies, such as ‘cookies’ and ‘web beacons’, to collect information about you. Cookies are small data files stored on your hard drive or in device memory that help us improve and better our Services and your experience, see which areas and features of our Services are popular, and count visits. Web beacons (also known as “pixel tags” or “clear GIFs”) are electronic images that we use on our Services and in our emails to help deliver cookies, count visits, and understand usage.

We also work with third party analytics providers who use cookies, web beacons, device identifiers, and other technologies to collect information about your use of our Services, websites and applications, including your IP address, web browser, mobile network information, pages viewed, time spent on pages or in mobile apps, and links clicked. This information may be used by Soul Petrol and others to, among other things, analyze and track data, determine the popularity of certain content, deliver content targeted to your interests on our Services, and better understand your online activity.

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days or more, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

Soul Petrol uses Cookies for many purposes, including, without limitation:

Strictly Necessary Cookies : for System administration.; Preventing fraudulent activities; Improving security.
Performance-Related Cookies : To improve the Platform and to deliver a better and more personalized service; Conducting research and diagnostics to improve our content, products and services; To speed up searches; To estimate our audience size and usage pattern;
Functionality-Related Cookies : Understanding your referring sites; Remembering you and tracking your visits to and activities on the Platform; To recognize you when you return to the Platform or are online; To store information about preferences and so allow us to customize the Platform according to individual interests; To remember your contact form data to prevent you from having to enter the same data.
Demographic and Contextual-Related Cookies : Delivering personalized content on the basis of the context of the information on our Platform and the known demographics of our visitors, including your geographic location.

If you choose to edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires approximately after a day.

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers’ respective websites. [Chrome, Internet Explorer, Firefox, Safari ]

Learn more about Cookies

Google is one of a third-party vendor on our site. It also uses cookies, known as DART cookies, to serve ads to our site visitors based upon their visit to www.website.com and other sites on the internet. However, visitors may choose to decline the use of DART cookies by visiting the Google ad and content network Privacy Policy at the following URL – https://policies.google.com/technologies/ads

Our Advertising Partners

Some of advertisers on our site may use cookies and web beacons. Our advertising partners are listed below. Each of our advertising partners has their own Privacy Policy for their policies on user data. For easier access, we hyperlinked to their Privacy Policies below.

Google https://policies.google.com/technologies/ads

Our websites include social media features, such as Facebook’s “Like” button, and widgets, such as the “Share This” button, Twitter, LinkedIn or Instagram buttons or any interactive mini-programs that run on our site. These features are usually recognizable by their third party brand or logo and may collect your IP address, which page you are visiting on our site, and set a cookie to enable the feature to work properly.
Social media features and widgets are either hosted by a third party or hosted directly on our site. Your interactions with these features are governed by the privacy policy of the company providing it.

We collect the data related to the Facebook Comment you post, only from your consent that you grant before posting Facebook Comment at our website. This data includes your Facebook account name, unique Facebook account identifier, unique identifier associated to the posted Facebook comment, unique open graph object identifier of the webpage at which you posted the comment, unique identifier associated to the parent comment if you reply to an existing comment. This data is used to show recent Facebook Comments made all over our website. You can revoke this consent at any time by unchecking the opt-in displayed above comment box

We use Google Analytics to track social shares made at our website. Google automatically collect and store certain information in their server logs which includes device event information such as crashes, system activity, hardware settings, browser type, browser language, the date and time of your request and referral URL, cookies that may uniquely identify your browser or your Google Account, in accordance with their data privacy policy: https://policies.google.com/privacy.

We use a Twitter /Tweet widget at our website. As a result, our website makes requests to Twitter’s servers for you to be able to tweet our webpages using your Twitter account. These requests make your IP address visible to Twitter, who may use it in accordance with their data privacy policy: https://twitter.com/en/privacy#update

Log Files

Soul Petrol follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services’ analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks.
These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.

Embedded Content from Other Websites

Articles, posts or content on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website. This may also include cookies placed by third parties, to deliver tailored information and content which may be of interest to you, such as promotions or offerings, when you visit third party websites after you have left our websites.

Advertising Partners Privacy Policies

You may consult this list to find the Privacy Policy for each of the advertising partners of Soul Petrol.

Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on Soul Petrol, which are sent directly to users’ browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize and tailor the advertising content that you see on websites that you visit. Soul Petrol has no access to or control over these cookies that are used by third-party advertisers.

Third Party Privacy Policies

Soul Petrol’s Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.

We would like to make sure you are fully aware of all of your GDPR (General Data Protection Regulation) data protection rights. We may process data about your use of our website and services (”usage data“). The usage data may include your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths, as well as information about the timing, frequency and pattern of your service use. through our analytics tracking system. It may be further processed for the purposes for analysing the use of the website and services, namely monitoring and improving our website, services, marketing and ad targetting..

We may process information relating to transaction, including purchase of goods and services, that you entered through the website (transaction data). The transaction data may include your name, contact details, card details and transaction details. The data may be processed for the purpose of supplying the purchased goods or services and keeping proper records of those transactions. It is used in the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract and our legitimate interests, namely our interest in the proper administration of our website and business, Or for the purposes of obtaining or maintaining insurance coverage, managing risks, obtaining professional advice, or the establishment, exercise or defence of legal claims,

How long we retain your data

If you leave a comment, reviwes, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

Financial transactions relating to our website and services are handled by our payment services providers, namely RazorPay. We will share transaction data with our payment services providers only to the extent necessary for the purposes of processing your payments, refunding such payments and dealing with complaints and queries relating to such payments and refunds.

We do not sell or share information that individually identifies you outside of Soulpetrol and its affiliate companies or partners unless, you have given consent, or we have notified you through our privacy policies or other agreements that we have with you. When you request a password reset, your IP address will be included in the reset email.

We may share personal information with our lawyers and other professional advisors only where necessary to obtain advice or otherwise protect and manage our business interests.. .

We may disclose your personal data to our partners and any member of our group of companies (this means our subsidiaries, our ultimate holding company and all its subsidiaries) as reasonably necessary for the purposes, and on the legal bases, set out in this policy. We share information within Soul Petrol and its parent company. Choices you make about the uses of your information are respected when information is shared with Soul Petrol marketing services or CRM.

Every user is entitled to the following:

The right to access
The right to rectification – You have the right to request that we correct any information you believe is inaccurate or incomplete
The right to erasure – under certain conditions.
The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
The right to data portability.

Incase you request to erase your personal data, it will be be erased from our system. In spite of erasing the data manually/electronically, if any data still accessible due any technical reason, Soulpertrol.in, its Seller or the Manufacturer shall not be responsible for the same and You will not approach Soulpertrol.in for any retrieval of the data.

You acknowledge that personal data that you submit through our website or services may be available, via the Internet, around the world. We cannot prevent the use (or misuse) of such personal data by others.

Personal data that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.. In case you have any questions or concerns regarding how we use your personal data , you can contact us with a thorough description

What rights you have over your data

If you have an account on this site, or have left comments, or reviwes you can request the deletion of your personal data file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Children’s Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

Soul Petrol does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

We understand your privacy is a big responsibility and work hard to protect your personal information. Contact us with any questions or concerns related to privacy.

More Policies to refer – Terms of Use | Refund & Exchange Policy | Contact Us

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